Team Leader / Supervisor

Qualification Overview

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

  • Course Length: up to 18 Months
  • Delivery: Blended – Workshops, Observations & 1:1 sessions
  • Location: Employers’ Premises


  • Supervisor
  • Team Leader
  • Project Officer
  • Shift Supervisor
  • Foreperson
  • Shift Manager


To be able to apply for this course you’ll need to be over the age of 16 and already employed in a related job role.

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